Setting up an Arwen Account
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      1. Arwen Help Centre
      2. Setting up an Arwen Account

      Connect Arwen to a Facebook profile

      This article sets out the steps to connect Arwen to Facebook, so that Arwen can automatically collect, classify and manage toxic and unwanted content.

        1. If you don't have a Facebook page, you can create a private, hidden page purely for the purpose of this task. Follow these short instructions first and then return here once complete.
        2. If a Facebook page already exists, check that you are authorised as an Admin, so you can connect the page to Arwen. Get in touch with your Facebook Page Admin to manage this. Follow these short Facebook instructions ↗️  and then return here once complete. 
        Once you've completed the above, you're ready to authorise Arwen to work on Facebook
      2. Log in to app.arwen.ai. On the right of the screen click on "Add account" and a drop down list will appear. Select "Facebook".
      3. Select "Facebook".
      4. When you see this screen, click on "Continue with Facebook".
      5. A Facebook authorisation screen will pop up.
      6. Click "OK" on the next prompt.
        1. Note: As indicated in red, you'll notice an option to "Choose what you allow". This option is required to be shown in this step due to Facebook's guidelines, but modifying any of the permissions here will mean that we are not able to authenticate with Instagram and it will not be possible to connect to Arwen. To be clear, we only use these permissions to manage hate and unwanted content on your behalf.
        2. Note: If you already have another Facebook or Instagram account connected to Arwen, which was authorised through the same Facebook personal profile, you won't see these steps. Instead, you'll see a message asking to continue with previous settings. Do not make changes here and just click "Continue as [your profile name]".

          Authorisation is now complete. Arwen is now working on Facebook.
      7. Facebook will return you to your Arwen homepage, where you will see your Facebook account has been authorised. 

        Your Safe, Suspect and Severe queues are likely to show as "0" until your Instagram account receives content.Over time, as Arwen starts to pick up content from Twitter and classify them into one of the three queues, your homepage will look something like this.